Whitelist

Gmail

1. Sign in to your account at Gmail.com and do the following.
2. Add the address to your contacts
3. Add the email address that is sending you email (eg [email protected]) to your Gmail Contacts. Google will usually deliver email from addresses that are in your Contacts.
4. Mark messages as ‘Not spam’
5. If Gmail has marked emails you wish to whitelist as spam, tell Gmail the emails are not spam.

• • In Gmail, navigate to the spam folder.
  • Search for emails containing the domain you wish to whitelist (eg hsaforamerica.com).
  • Select all the emails shown.
  • Click More and then Not spam.

6. Create a filter for the address

7. Create a filter to tell Google to whitelist email from a domain or online group.

• • Click the cog icon in the top-right corner, and then Settings
  • Click on Filters and then Create a new filter
  • Either: enter the domain of the email you want to whitelist in the From field or, enter the email address of the online group you want to whitelist in the To field

8. Click Create filter with this search

9. In the box headed When a message arrives that matches this search select Never send it to spam

10. Click the Create filter button

Back to top…

Yahoo

To ensure that Maximize Your HSA is delivered to your Yahoo Inbox (not the Bulk Mail folder), you can instruct Yahoo to filter it to your Inbox. Here’s how:

• • • Open your Yahoo mailbox.
    • Click Mail Options.
    • Click Filters.
    • Next, click Add Filter.
    • In the top row, labeled From header:, make sure contains is selected in the pull-down menu.
    • Click in the text box next to that pull-down menu, then Enter [email protected].
    • At the bottom, where it says Move the message, select Inbox from the pull-down menu.
    • Click the Add Filter button again.

Back to top…

AOL

For AOL version 9.0: you can ensure that Maximize Your HSA is delivered to your Inbox by adding our sending address to your “People I Know” list.

• • Open your latest Maximize Your HSA e-mail.
  • Click the Add Address button (over on the right) to add Maximize Your HSA to your “People I Know” list.

Alternatively, you can just send an e-mail to Maximize Your HSA “From” address, and that will add us to your “People I Know” list automatically.

• • Open your latest Maximize Your HSA e-mail.
  • Copy the address in the “From” line.
  • Click the Reply button (it’s in the top right corner).
  • A new email window opens with an address pre-filled in the “Send To” box.
  • Replace the address in the Send To box with the one you copied out of the From line.
  • Click Send Now (it’s in the top right corner).

Even if the e-mail you send doesn’t get through to us (for whatever reason), the act of sending it does the job of putting Maximize Your HSA into your “People I Know” list–and that’s what counts.

If you’re using an earlier version of AOL, you’ll need to set your Mail Controls instead. Here’s how:

• • Go to Keyword Mail Controls.
  • Select the screen name we’re sending Maximize Your HSA to.
  • Click Customize Mail Controls For This Screen Name.

For AOL version 8.0: Select Allow email from all AOL members, email addresses and domains.

• • Click Next until the Save button shows up at the bottom.
  • Click Save.

For AOL version 7.0: In the section for “exclusion and inclusion parameters”, include these domains:

• • infusionsoft.com
  • robertringer.com

Back to top…

Hotmail

If you’re using Hotmail, you can ensure that Maximize Your HSA is delivered to your Inbox by adding our “From” address to your Safe List. Here’s how:

• Log on and click the Mail tab to get into your mailbox.
• Click Options (it’s over at the top right, next to Help).
• Click Junk e-Mail Protection.
• Select Safe List.
• In the space provided, Enter [email protected].
• Click Add.
• When you see the address you entered in the Safe List box, click OK.

Alternatively, you can add Maximize Your HSA “From” address to your Contacts list:

• Open your latest issue of Maximize Your HSA (or even the welcome letter will do).
• Click the Save Address button. (It’s over to the right in the line of options just above the e-mail.)
• Click OK.

Back to top…

Comcast

If you are using Comcast as your Internet provider send an e-mail to the following address:

[email protected]

Include in the body of the e-mail the following information:

• • Domain: The domain we’re mailing from is:hsaforamerica.com
  • IP Address: Our sending IP address is:         205.178.189.131

Back to top…

Outlook

Previously “Hotmail,” “Live,” “Windows Live,” and “MSN.”

In the new Outlook.com you must click the Wait it’s safe link if you find emails incorrectly identified as spam.

To ensure messages from specific email addresses are not sent to your Junk Email folder, you can:

1. 1. Check the Junk folder. If you see the email in your Junk folder…
   2. Open the email from us.
   3. Click the “Wait it’s safe!” link

Mark Sender as “Wait it’s safe!”

Below is an example:

Earthlink

If you’re using Earthlink, you can make sure Maximize Your HSA is delivered to your Inbox by adding our sending address to your Address Book. Here’s how:

• • Open your latest Maximize Your HSA e-mail.
  • Copy the address in the “From” line.
  • Click on Address Book (it’s over on the left, below your Folders).
  • When your Address Book opens, click the Add button.
  • On the Add Contact screen, find the Internet Information box.
  • Enter the address you copied from the “From” line into the top Email box.
  • Click Save.

Back to top…

MSN

If you’re using MSN version 9 for your e-mail, you can make sure Maximize Your HSA is delivered to your Inbox by adding our sending address to your Safe List. Here’s how:

• • Open your latest Maximize Your HSA MSN e-mail.
  • Copy the address in the “From” line.
  • Click on Settings: E-mail | Junk e-mail (it’s at the bottom left of the screen, just above Calendar).
  • On the E-mail settings screen, click Junk E-Mail Guard.
  • Select Safe List.
  • In the space provided under “Add people to the safe list”, enter the address you copied from the “From” line.
  • Click Add.

For older versions of MSN , you add our sending address to your Safe List like this:

• • Open your latest Maximize Your HSA e-mail.
  • Copy the address in the “From” line.
  • Click on E-mail settings (it’s at the bottom left of the screen, just above Calendar).
  • On the E-mail settings screen, click Junk Mail.
  • Select Safe List.
  • Click Add an item to this list.
  • When the Add To Safe List box appears, enter the address you copied from the “From” line into the space provided.
  • Click Add.

Thank you for white-listing Maximize Your HSA.

Back to top…

Verizon

If you’re using Verizon for e-mail, you can ensure that Maximize Your HSA is delivered to your Inbox by adding our “From” address to your Safe List. Here’s how:

• • Go to your Verizon Inbox.
  • Click Options.
  • Select the Block Senders tab (near the top of the screen).
  • On the Block Senders screen, you’ll see both a “Block Sender List” and a “Safe List”. In the space where it says, “Enter e-mail address or sub domain to always accept even if the domain is blocked”, Enter [email protected].

Thank you for white-listing Maximize Your HSA.

Back to top…

SpamAssassin

If you’re using Spam Assassin to filter your incoming e-mail, you can exempt Maximize Your HSA from the filtering process by adding our “From” address to the Whitelist in your User Preferences. Here’s how:

• • Search your hard drive for the spamassassin folder, then open it.
  • In that folder should be a file named user_prefs. Open it with a text editor (Notepad, for example). If there is no such file, you can create it. The detailed instructions are at https://spamassassin.taint.org/doc/Mail_SpamAssassin_Conf.html.
  • Make a new(blank) line in the file. On that line, enter whitelist_from, followed by enter [email protected].
  • Save the file and close it.

Back to top…

SpamCop

If you’re using SpamCop to filter your incoming e-mail, you can exempt Maximize Your HSA from the filtering process by adding our “From” address to your Whitelist. Here’s how:

• • Open your browser and go to this page: https://webmail.spamcop.net/
  • Log into your SpamCop account.
  • Click on the Options icon in the toolbar.
  • Under Mail Management (in the middle), click SpamCop Tools.
  • Select Manage your personal whitelist.
  • Near the bottom, where it reads “Click here to add to your whitelist”, click on Click here.
  • Enter [email protected] in the first empty slot.
  • Click Submit.

Thank you for white-listing Maximize Your HSA.

Back to top…

Spamkiller

If you’re using McAfee’s Spamkiller to filter your incoming e-mail, you can exempt Maximize Your HSA from the filtering process by adding our “From” address to your list of Friends. Here’s how:

• • On the Spamkiller sidebar, click Friends.
  • Click Add.
  • Enter [email protected] and click the OK button.

Thank you for white-listing Maximize Your HSA.

Back to top…

Mailblocks

If you’re using Mailblocks to filter your incoming e-mail, you can exempt Maximize Your HSA from the filtering process by adding our “From” address to your “Accept Mail From” list of addresses. Here’s how:

• • In Mailblocks, click the Addresses tab.
  • Select New.
  • Enter [email protected].
  • In the Receiving Options, select Accept Mail From This Address.
  • In the Other Options, make sure Display in People Picker is not selected.
  • Click Submit.
  • Click OK.

Thank you for white-listing Maximize Your HSA.

Back to top…

Mailshield

If you’re using MailShield to filter your incoming e-mail, you can exempt Maximize Your HSA from the filtering process by adding our “From” address to your list of Friends. Here’s how:

• • On the MailShield toolbar, click Friends.
  • Click Add.
  • Enter [email protected] and click the OK button.

Thank you for white-listing Maximize Your HSA.

Back to top…

CleanMyMailbox

If you’re using CleanMyMailbox to filter your incoming e-mail, you can exempt Maximize Your HSA from the filtering process by adding our “From” address to your Whitelist. Here’s how:

• • Click the Whitelist button.
  • Add enter [email protected] to the list.
  • Click the Submit List button.

Thank you for white-listing Maximize Your HSA.

Back to top…

Oddpost

If you’re using Oddpost to filter your incoming e-mail, you can exempt Maximize Your HSA from the filtering process by marking it as “Not Spam” — but only if it has been incorrectly identified as spam in the first place. Here’s what to do:

• • Find any Maximize Your HSA e-mail that’s in your Probably Spam folder.
  • Click on that e-mail to select it.
  • Click the Move to Inbox and Mark as Not Spam button.

Thank you for white-listing Maximize Your HSA.

Back to top…

Spam Inspector

If you’re using Spam Inspector to filter your incoming e-mail, you can exempt Maximize Your HSA from the filtering process by adding our “From” address to your list of Friends. Here’s how:

• • Open Outlook.
  • On the Spam Inspector menu or toolbar, find and select Manage Friends List.
  • In the Add a New Friend area, select E-mail.
  • Enter [email protected].
  • Click the >> (add) button.
  • Click Close.

Thank you for white-listing Maximize Your HSA.

Back to top…

Spam Interceptor

If you’re using Spam Interceptor to filter your incoming e-mail, you can exempt Maximize Your HSA from the filtering process by adding our “From” address to your list of Trusted senders. Here’s how:

• • Open Spam Interceptor and select Authentication Lists.
  • Click Trusted.
  • Enter [email protected].
  • Click Add.

Thank you for white-listing Maximize Your HSA.

Back to top…

SpamButcher

If you’re using Spam Butcher to filter your incoming e-mail, you can exempt Maximize Your HSA from the filtering process by adding our “From” address to your Know Senders list. Here’s how:

• • Open Spam Butcher and click the Configure button.
  • Select the Known Senders tab.
  • Under Known Good Senders and Recipients, click Add.
  • Enter [email protected] and click OK.

Thank you for white-listing Maximize Your HSA.

Back to top…

Spameater

If you’re using Spameater to filter your incoming e-mail, you can exempt Maximize Your HSA from the filtering process by adding our “From” address to your list of Approved Senders. Here’s how:

• • On the Spameater sidebar, click Filters.
  • Select the Approved Senders tab.
  • Click Add Filter.
  • In the Address space, enter [email protected].
  • For Address Type, select Full Email Address.
  • Click OK.

Thank you for white-listing Maximize Your HSA.

Back to top…

SpamNet

If you’re using Cloudmark’s SpamNet to filter your incoming e-mail, you can exempt Maximize Your HSA from the filtering process by adding our “From” address to your Whitelist. Here’s how:

• • Open your Outlook Inbox.
  • On the Cloudmark SpamNet toolbar, click Options.
  • Click Advanced.
  • Select the Whitelist tab.
  • Click the Add button.
  • Enter [email protected] and click the OK button.
  • Click OK again, then Yes, then OK one last time.

Thank you for white-listing Maximize Your HSA.

Back to top…

Spam Pal

If you’re using SpamPal to filter your incoming e-mail, you can exempt Maximize Your HSA from the filtering process by adding our “From” address to your Whitelist. Here’s how:

• • When SpamPal is running, find the SpamPal icon in your Windows system tray and right-click on it.
  • Select Add to Whitelist.
  • Enter [email protected].
  • Click Add.

Thank you for white-listing Maximize Your HSA.

Back to top…

SPAMfighter

Highlight the email from us to whitelist.

Click More in the SPAMfighter Toolbar and select Whitelist.

Here you can choose if you want to whitelist the email address or the whole Domain.

To be sure that all emails from people in your Outlook contacts get through to you, you can import and whitelist them.

To do this, follow these steps:

1. 1. Click More in the SPAMfighter toolbar.
   2. Click Options.
   3. Click Filter settings.
   4. Click Blacklists & Whitelists.
   5. Click Whitelist email address.
   6. Click Import.
   7. Select your Address Book and click on Check all.
   8. Click Add.
   9. Click Apply.

If you get a pop-up box offering you to upgrade to SPAMfighter Pro, it is because you have exceeded the limit of 100 addresses. You can fix this by buying SPAMfighter Pro, or by deleting some of the addresses in your Black/White list. If you want to delete addresses, please go to:

1. 1. Click More in the SPAMfighter toolbar.
   2. Click Options.
   3. Click Filter settings.
   4. Click Blacklists & Whitelists.

Back to top…

Mail Washer

If you’re using MailWasher to filter your incoming e-mail, you can exempt Maximize Your HSA from the filtering process by adding our “From” address to your list of Friends. Here’s how:

1. 1. Click Tools. Then click Blacklist & Friends.
   2. Click Add… under “Friends List“
   3. Make sure Plain email address is selected.
   4. Type in [email protected]
   5. Click OK.
   6. Click OK.

Back to top…

Spam Sleuth

If you’re using Spam Sleuth to filter your incoming e-mail, you can exempt Maximize Your HSA from the filtering process by adding our “From” address to your list of Friends. Here’s how:

1. 1. Open Spam Sleuth.
   2. From the File menu, select Configure.
   3. In the Friends category, make sure Active is selected.
   4. In the space provided for the list, make a new (blank) line and on it enter [email protected]
   5. Click OK.

Thank you for white-listing Maximize Your HSA.

Back to top…

Gmail Mobile App

If you are using the Gmail Mobile App on your mobile device, please open the app now.

If you are using Gmail Tabs such as “Promotions,” please open your Promotions tab in Gmail.

If you do not find an email from us, please check the Spam Folder:

1. 1. When you find the email from us
   2. Tap the menu icon on the top right.
   3. Then select Move to.

Back to top…

Android

1. 1. In the default email client, touch the picture of the sender HSA for America ([email protected]).
   2. Click OK to add to contacts.

Back to top…

Outlook Mobile App

To add us to your list of Focused Inbox on the Outlook App…

Please open the mobile Outlook app on your Android, Microsoft or iPhone.

Then open the email from us.

1. 1. Click the dropdown menu on the top right of your Inbox.
   2. On the menu displayed tap Move to Focused Inbox.

Back to top…

Norton AntiSpam

This problem may happen if we are accidentally added to your Blocked List.

To remove us from the Blocked List:

1. 1. Start your Norton product.
   2. Click Settings.
   3. Depending on your Norton product, do one of the following:

For Norton 360:

1. 1. In the Settings window, under Detailed Settings, click AntiSpam.
   2. On the Filter tab, next to Blocked List, click Configure.

For Norton Internet Security:

1. 1. In the Settings window, on the Network tab, click Message Protection.
   2. Under AntiSpam, next to Blocked List, click Configure.
   3. In the Blocked List window, select the item that you want to remove, and then click Remove.
   4. Click Apply, and then click OK.
   5. If you do not find us in the Blocked list, go to the next step.

To add us to the Allowed List:

1. 1. Start your Norton product.
   2. Click Settings.
   3. Depending on your Norton product, do one of the following:

For Norton 360:

1. 1. In the Settings window, under Detailed Settings, click AntiSpam.
   2. On the Filter tab, next to Allowed List, click Configure.

For Norton Internet Security:

1. 1. In the Settings window, on the Network tab, click Message Protection.
   2. Under AntiSpam, next to Allowed List, click Configure.
   3. In the Allowed List window, click Add.
   4. In the Add Email Address window, from the Address Type drop-down, select the address type.
   5. Add [email protected], and then click OK.
   6. In the Allowed List window, click Apply, and then click

Back to top…

Gmail Tabs

If you are using Gmail Tabs (such as ‘Promotions’), please open your Promotions tab in Gmail.

If you find an email from us in your Gmail Promotions tab:

1. 1. Click and drag the email to the Primary Inbox Tab.
   2. You will receive an alert like the one below at the top of your Gmail toolbar.

1. 1. Click Yes in the yellow alert box.
   2. This will allow you to always see us in your Primary Inbox tab.

Back to top…

Yahoo! Mail

If you have not received an email from us…

Check your Spam Folder. If you see an email from us in your Spam Folder:

1. 1. Please open the email.
   2. Click the Not Spam button on the top toolbar.

To ensure delivery, create a filter to automatically send our emails to your Inbox.

Move your mouse over the Gear icon in the top right navigation bar. You may need to click the icon if no dropdown menu appears.

1. 1. Select More Settings from the dropdown list.
   2. Choose Filters (located on the left side of the page).
   3. Click the Add button on the Filters page.
   4. Create a name (such as “support@hsaforamerica“) in the Filter name field.
   5. In the From field leave the default Contains selected.
   6. Type [email protected] in the text box next to Contains.
   7. Choose the destination folder you would like our emails to be delivered. For example: Inbox.
   8. Click Save.
   9. You will see in the next screen [email protected] added in filter lists

Back to top…

Others

Many popular e-mail programs, including older versions of Outlook, Outlook Express, Eudora, and Netscape Mail, don’t provide a convenient way for you to white-list the folks you want to receive e-mail from. If you’re using this sort of e-mail system and you either aren’t getting Maximize Your HSA or want to make sure you continue to receive Maximize Your HSA in the future, you can do something about it.

Contact the customer service people or the Postmaster at the company that provides your e-mail or Internet connection (your ISP). Explain to them that Maximize Your HSA is e-mail that you asked for and value. Ask them if they can white-list Maximize Your HSA. (Unfortunately, some e-mail systems don’t allow white-listing.) If they do white-list, they’ll probably ask you for some information about us. Here’s what to tell them:

1. 1. Sending Address: If they ask for our address, give them [email protected] and     [email protected]
   2. Domain: If they need to know the domain we’re mailing from, tell them:     hsaforamerica.com
   3. IP Address: If they ask for our sending IP address, tell them:     205.178.189.1318

Thank you for white-listing Maximize Your HSA.

Back to top…